We provide start-up support and installation support to users of our commercial workbenches (Eclipse and IntelliJ on WinXP and mac OS X).
| Standard | Silver | Gold | |
Price (USD) |
Free | Request a quote |
Request a quote |
Duration (months) |
12 | 12 | 12 |
License can be renewed |
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Free start-up and installation support |
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Access to viewing error reports and feature suggestions on CLC Developer Server |
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Access to committing error reports and feature suggestions to CLC Developer Server |
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Number of code level support threads by e-mails each month (i.e number of Java-related or API-related problems solved per month) |
0 |
3 |
6 (or phone) |
Hours of additional code level support each year at special price (hours) |
25 | 50 | 150 |
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Request a quote |
Request a quote |
Request a quote |
Access to binary files 3-4 weeks before release of updated Workbenches |
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Option of one week's free face-to-face support per year in CLC bio's developer lab in Denmark (travel and other expenses paid by licensee) |
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Option of getting face-to-face support / assistance at your site by CLC bio's developers |